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Correct and restart failed process instances

You can restart failed process instances. You are notified by e-mail if a process instance failed.

Procedure. Procedure

  1. Click Application launcher Application launcher > Administration Administration.

  2. Click Process administration Process administration.

  3. Click Instances. The list of process instances is displayed.

  4. Click Filter Filter, select the filter Status and the status FAILED.

  5. Click Apply filter. The list of failed process instances is displayed.

    Alternatively, you filter process instances with the filter ID by entering the ID of the failed process instance, which you received in the notification.

  6. Move the mouse pointer over the process instance you want to correct. The buttons of the available functions are displayed.

  7. Click Display process instance Display process instance. The instance is displayed.

  8. Click Console to obtain further information on why the instance failed.

  9. Correct the errors that led to the process instance failing.

Now restart failed activities or reset and restart failed Web service activities.

ARIS video tutorial

Find and correct problems in processes (approx. 4 minutes)