Custom actions
Custom actions allow you to connect an ARIS flow to any external system that offers a REST API, for example a ticketing system, an Enterprise-Resource-Planning (ERP) system, or a notification service. You define the connection and the individual calls once and then use them as regular steps inside any flow.
One or more custom actions are grouped in a container called Action group. All custom actions of an action group share the same base URL and authentication method. An action group represents one external system.
A single HTTP call within an action group represents a custom action. The custom action specifies the particular endpoint, the HTTP method (GET, POST, PUT, PATCH, or DELETE), and the manner in which data is transferred in and out.
You can use placeholders together with custom actions. A placeholder is a named variable in the format {{name}} that acts as a slot for dynamic data inside a URL, header, or request body. When the action runs in a flow, flow data fills in the placeholders automatically.