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Get help for ARIS

Hand over issue

As an issue owner, you can hand over issues to another issue owner.

Prerequisite

  • You are the owner of the task to be handed over.

  • The issue has the creation status Registered and one of the following issue status: New, On hold, Under investigation, To be implemented, or In implementation.

Procedure. Procedure

  1. Open the relevant issue.

  2. Click Change responsibility/Open user search Change responsibility > Hand over task Hand over task. The dialog is displayed.

  3. Enable the check boxes of the relevant user.

  4. Click Assign.

Your entries are saved. You can no longer edit the issue. The users responsible are notified automatically by e-mail. The issue is displayed to the assigned issue owner in the My issues list of this user.